Contact JetKonnect
Send a Lounge or Airport Report
This is the most valuable thing you can send. If you have been to a lounge recently and noticed something the official page does not mention — a waitlist, a policy change, a new food option, a terminal access issue, a surprise — that is information other travelers can use.
Good reports to send:
- A lounge that is no longer accepting Priority Pass (or started accepting it)
- A new or changed guest fee at a lounge you visited in the last 60 days
- A capacity issue, waitlist pattern, or turn-away experience with the date and time
- An access rule that worked differently at the door than the card issuer page describes
- A terminal change, lounge relocation, or new lounge that opened
When a report is verified against at least two other independent sources, it gets cited in the relevant JetKonnect guide with a date. We do not publish names without permission, but we do cite the source channel and date range.
Report a Content Error
If a fee, benefit, lounge access rule, or other fact on this site is wrong or outdated, send a correction. YMYL content — card fees, welcome bonuses, visit caps, guest fees, lounge access terms — is re-verified on a regular schedule, but things change between reviews.
What to include in a correction:
- The page URL where you spotted the error
- What the page says
- What it should say, with a source (the issuer page, airline page, or lounge page URL)
Corrections that include a source link are addressed first. We update the relevant page and note the correction in our review log.
Media and Press Inquiries
For interview requests, editorial collaborations, or quotes for travel publications, email directly:
Subject line: Media — [publication name]
Include the publication, the topic, your deadline, and what you are looking for. Requests without a deadline or publication name are not answered.
Affiliate and Partnership Inquiries
JetKonnect works with a limited number of affiliate partners in the travel card and lounge access space. If you represent an affiliate network, card issuer, or travel brand and want to discuss a relationship, email:
Subject line: Partnership — [company name]
JetKonnect does not accept payment for editorial coverage, positive reviews, or sponsored rankings. Affiliate relationships are disclosed on every page where they apply. See the Affiliate Disclosure for full details.
General Questions About Lounges or Cards
If you have a question about a specific lounge, card, or airport, the fastest way to get an answer is to read the relevant guide first — most common questions are already answered there.
If the guide does not cover what you need, you can send a message below. General questions that are answered clearly in an existing guide will not receive a reply, but questions that reveal a real gap in the content often turn into new articles or FAQ additions.
What Not to Send
To keep response time reasonable, the following message types are not answered:
- Guest post or link insertion requests
- SEO agency outreach
- “Can you write about my product?” requests
- Requests to review or promote a specific card in exchange for compensation
- Requests to remove factual, verified content
Response Time
Lounge reports and content corrections: within 7 days in most cases. Media inquiries with a deadline: same-day or next-day when the subject line includes the deadline date. General questions: when time allows, no guaranteed response.
For how JetKonnect researches and verifies content, read the Methodology. For affiliate relationships and how commissions work, see the Affiliate Disclosure.